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# Digital Adoption Monitoring Solution

Increase user adoption, optimize application utilization, and improve overall digital experiences.

## Process Intelligence for Digital Adoption Monitoring

Leveraging Process Intelligence in User Adoption initiatives empowers organizations to enhance user onboarding, improve user productivity, reduce learning curves, gain real-time guidance and support, enhance user engagement and satisfaction, empower continuous learning, and optimize software utilization. Our capabilities enable you to:

## Enhance User Onboarding

Skan for user adoption facilitates seamless onboarding with interactive, step-by-step guidance, enhancing user proficiency swiftly. It fosters higher engagement through real-time support, optimizing software utilization and ensuring organizations derive maximum value.

## **New Hire Onboarding**

One of our clients using Skan AI's productivity insights identified that their employee onboarding process

is highly suited for robotic process automation (RPA) due to its lower cost and ease of implementation.

## **26%**
##### **Improvement in new hire “time to proficiency**

## **25%**
##### **Reduction in error rates and case rework**

## **50%**
##### **Improvement in operator productivity**

01

#### Observe
We observe every application and process activity directly from agent desktops.

02

#### Analyze
We create a digital twin of operations using our proprietary AI to stitch together activities.

03

#### Identify
We identify patterns in your process and your best performers.

04

#### Optimize
You get insights and guidance for optimizations that can save millions.

## How Does Skan AI Compare to Alternatives

Leaders have choices these days. Here's a snapshot of how Skan AI's process intelligence compares to alternatives.

-

|  |  | #### Process Mining | #### Manual Studies | #### Task Mining |
| --- | --- | --- | --- | --- |
| Observes ALL apps |  |  |  |  |
| No integration |  |  |  |  |
| Scales to thousands of agents |  |  |  |  |
| Finds app switching patterns |  |  |  |  |
| Compares top vs. average performers |  |  |  |  |